Privacy Policy

Envision Strategies (Pty) Ltd (registration number 2012/103243/07) is the responsible party for the personal information described in this policy. We provide electrical, cleaning, garden and landscaping, and waste management services in South Africa. This policy explains how we handle personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

We only collect information that we need in order to respond to you and to deliver our services:

• Information you give us — your name, email address, telephone number, the service you are interested in, and anything else you choose to include when you complete our contact form or contact us by phone or email.
• Client and site information — details we need to quote for, schedule, and carry out work at your premises.
• Technical information — basic, non-identifying information your browser sends when you visit this website, such as the pages you view.

We do not knowingly collect personal information from children.

We use your personal information to:

• respond to your enquiry and prepare a quotation;
• deliver, schedule, and support the services you have requested;
• invoice you and keep the accounting records the law requires us to keep; and
• meet our health, safety, and regulatory obligations.

We do not sell your personal information, and we do not use it for marketing without your consent. Where we rely on your consent, you may withdraw it at any time.

We share personal information only where it is necessary: with employees and approved subcontractors who carry out work for you, with service providers who host or support our systems, and with regulators, auditors, or law enforcement where the law requires it. Anyone who processes personal information on our behalf is required to keep it confidential and secure.

This website is served over an encrypted HTTPS connection. We apply reasonable technical and organisational measures to protect personal information against loss, unauthorised access, and misuse, and we limit access to staff who need it to do their work. No system can be guaranteed completely secure, but we take these obligations seriously and will notify you and the Information Regulator of a compromise where POPIA requires it.

We keep personal information only for as long as it is needed for the purpose it was collected, or for as long as legislation requires us to retain it — for example, tax and company records. After that, it is securely deleted or destroyed.

Under POPIA you have the right to:

• ask what personal information we hold about you;
• ask us to correct or delete information that is inaccurate, irrelevant, or out of date;
• object to the processing of your information in certain circumstances; and
• lodge a complaint with the Information Regulator of South Africa if you believe we have not handled your information lawfully.

To exercise any of these rights, contact us using the details below.

We may update this policy from time to time. The current version will always appear on this page, together with the date it was last updated.